About Us:

VOALA Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

PAY RATE: $30.38 - $31.98 Per Hour

BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.

Evaluation - Corporate

Serving those who serve others. The Evaluation Department assesses the effectiveness of our programs through consultative approaches coupled with extensive data analysis. Based on results, the Evaluation staff works with the program to identify and implement strategies and processes for continuous improvements.

JOB SUMMARY AND PURPOSE

As part of the Evaluation team, the Research Analyst I will join program evaluation efforts from planning stages through execution of the evaluation and testing processes. Participates in the effective systems for continuous improvement throughout VOALA and the communities served.

DUTIES AND RESPONSIBILITIES

• The Research Analyst I Shall:
• Collaborate with stakeholders across the organization as well as with external partners to implement evaluation plans.
• Create effective systems (electronic and hard copy) for the gathering, quality assurance, and storage of all project data.
• Monitor and provide regular feedback on staff use of these systems.
• Thoroughly verifies and debugs code & software components, using best practices or established procedures;
• Assists in identifying causes of database errors and provides resolutions;
• Participates in interviews with end-users to analyze and document program requirements;
• Creates the initial mockup to ensure the requirements are accurately translated into the proposed solution;
• Prepares user manuals, flow charts, training materials, and various technical documents;
• Provides technical assistance and training to end-users.
• Conducts qualitative and quantitative data collection (e.g., surveys, interviews, observation protocols, may have assistance from stakeholders).
• Manages, organizes and analyses quantitative and qualitative data using a combination of tools (including SSPS, Atlas Ti, Excel, Tableau).
• Prepares written and visual summaries of data to convey results to stakeholders including program evaluation reports, annual reports, dashboards and other evaluation-related documents. Keeps up to date on best practices for data visualization.
• Performs special research projects as directed.

Qualifications

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications

EDUCATION:

• Master's degree in social sciences, public health or equivalent

EXPERIENCE:

• Minimum of 3 years of experience in program evaluation, or data management, or training on data management, or a combination of the above related experience.
• Minimum of 1 year of experience in program evaluation and/or data management in a community-based organization

PREFERRED QUALIFICATIONS:

• Preferred PhD
• Preferred experience in internal evaluation, mixed methods evaluation, community-based participatory research, data collection techniques, and data analysis.
• Experience working in underserved communities
• Knowledge of Evaluation theory.
• Knowledge on any of the following statistical software: SPSS, R, Atlas TI
• Training on making data accessible to all stakeholders

Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.