About Us:

VOALA
Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

PAY RATE: $29.59 - $31.15 Per Hour

BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.

JOB SUMMARY AND PURPOSE

The Respite Care Admin Specialist I provides experience-based competencies and administrative assistance to further efforts of the program staff to fulfill the contracted goals and objectives. 

DUTIES AND RESPONSIBILITIES

• Maintain client and employee records
• Address Funder administrative requirements
• Assumes additional responsibilities and performs special projects as needed.

ESSENTIAL DUTIES

• RECORD AND TRACK SERVICES: Keep and maintain appropriate records of all services provided to clients, in both hard (paper) and soft (electronic) files, ensuring records are accurate and matching; report regularly to Caregiver Services Manager progress of project timelines.
• FUNDER FOCUS: Keep comprehensive records of compliance with Funder and Regulatory requirements.
• Other duties as required and may be subject to change

Qualifications

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications

EDUCATION:

• Associate’s degree in Social Work (or related discipline) or a combination of relevant education and experience (2 years).

EXPERIENCE:

• 1 year of experience in administration of a social services organization (assisting programs, projects, or staff)

PREFERRED QUALIFICATIONS:

• Experience with managing public contacts (e.g. HUD ESG, SAMHSA)
• Experience with report development for public funders
• Experience with HMIS and other relevant databases used by partner service providers
• Ability to work with people from various backgrounds and/or limited English capabilities

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.